Mel understands natural language. No forms, no dashboards — just chat on Telegram or WhatsApp and Mel handles it.
Manage your entire business by texting Mel on Telegram or WhatsApp. No apps, no dashboards, no training required.
/todayGet a full summary of today's calls — who called, what they wanted, outcomes
/tasksSee all open follow-ups and tasks Mel created from your calls
/statsWeekly and monthly call analytics — volume, outcomes, top intents
/learningsView all the rules and corrections you've taught Mel over time
"Who called about X?"Search your call history using plain language — Mel finds the answer
"Next time someone asks about parking..."Teach Mel a new rule — it remembers and applies it on every future call
"Remind me to follow up with John"Create tasks and reminders just by telling Mel
"Send a follow-up email to my last caller"Mel takes action across your connected apps — calendar, email, CRM and more
Mel understands natural language
You don't have to use commands. Just talk to Mel like a person — it figures out what you need.
Show me today's calls
"Show me today's calls"
Who called this week?
"Who called this week?"
Show me missed calls
"Show me missed calls from yesterday"
Find calls from a customer
"Show me all calls from Sarah Chen"
Summarize last 10 calls
"Summarize the last 10 calls"
Book an appointment
"Book John at 3pm tomorrow for a haircut"
Check today's schedule
"What's on my calendar today?"
Cancel or reschedule
"Cancel Sarah's appointment on Friday"
Block off time
"Block Friday afternoon — I'll be out"
Show upcoming bookings
"Show me all bookings this week"
Read emails
"Any unread emails from clients?"
Send an email
"Email John at john@co.com: your quote is ready"
Reply to an email
"Reply to the last email from Sarah: confirmed for Friday"
Find an email
"Find emails about invoice from last week"
Send follow-up
"Send a follow-up to all leads from this week"
Check recent revenue
"How much did we make this week?"
Look up a payment
"Did John Smith pay his invoice?"
Recent charges
"Show me the last 5 payments"
Customer billing
"Check billing history for sarah@email.com"
Add a business rule
"Teach Mel: always ask for email before ending the call"
Update pricing
"Teach Mel: our haircut price is now $65"
Set a preference
"Teach Mel: I prefer callbacks after 2pm"
Add FAQ
"Teach Mel: our parking is free on the street"
Update hours
"Teach Mel: we're closed on Sundays now"
Create a task
"Add task: call back David about quote"
Check open tasks
"What tasks are pending?"
Save a note
"Remember: John prefers WhatsApp over calls"
Search memory
"What do you know about our VIP clients?"
Find a file
"Find the client contract for ABC Corp"
Search documents
"Search for the 2026 pricing spreadsheet"
Find recent files
"Show me files I worked on this week"
Monthly summary
"Give me a summary of this month's activity"
Top callers
"Who are my most frequent callers?"
Lead quality
"How many high-interest leads did we get this week?"
Callback requests
"Who asked for a callback?"